RMB Online Shop Shipping and Delivery Policy

Welcome to RMB Online Shop! This Shipping and Delivery Policy is designed to provide you with clarity on our shipping procedures and delivery expectations.

1. Shipping Methods:

  • We offer various shipping options, including standard and express delivery. The available options are presented during the checkout process.
  • The choice of shipping method may affect the delivery time and cost.

2. Delivery Times:

  • Delivery times depend on the shipping method selected and your location.
  • Estimated delivery times are provided during the checkout process and may vary due to factors beyond our control (e.g., weather conditions, customs processing, holidays).

3. Order Processing:

  • Orders are typically processed within 1 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

4. Shipping Charges:

  • Shipping charges are calculated based on your chosen shipping method and the destination.
  • Shipping charges are presented during the checkout process.

5. International Shipping:

  • We offer international shipping to select countries.
  • Additional customs duties, taxes, or fees may be applicable, and these are the responsibility of the recipient.

6. Delivery Address:

  • Ensure that your shipping address is accurate and complete to avoid delays or misdelivery.
  • We do not deliver to P.O. boxes.

7. Tracking Orders:

  • Once your order is shipped, you will receive a tracking number to monitor the delivery status. Tracking information may take some time to become available.

8. Shipping Partners:

  • We work with trusted shipping partners to ensure your orders are delivered promptly and securely.

9. Missed Deliveries:

  • If you are not available to receive your order, the courier may leave a delivery notification with instructions on how to reschedule delivery or pick up your package.

10. Lost or Damaged Items:

  • In the rare event that your order is lost or arrives damaged, please contact us immediately. We will work to resolve the issue promptly.

11. Contact Information:

For any inquiries related to shipping and delivery, please contact us at info@rmbonlineshop.com.

Please note that this policy is subject to change, and the version posted on our website at the time of your order will apply.

We appreciate your trust in RMB Online Shop. We strive to provide efficient and reliable shipping services to ensure your orders reach you in the best possible condition and within the expected timeframe. Your satisfaction is our priority. Thank you for choosing us for your shopping needs.